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- The player’s verification is delayed.
- Player’s account suspended due to verification complications.
- Player’s winnings have been confiscated and his account blocked.
Eventually, the player’s withdrawal was processed, but his account was closed without explanation. After attempting to withdraw his winnings, his account was blocked and he was asked to provide identification documents and a psychiatric certificate. Despite complying with the request, his documents were rejected, putting his nearly $2700 at risk. We attempted to assist the player and requested more information to clarify the situation.
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- The casino had requested his documents to be notarized in Mexico, but due to postal restrictions in Nigeria, he was unable to comply.
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The player’s verification is delayed.
The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. We did not find 1xBet Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
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The player reported that the verification process had been ongoing since February 16th and all the documents had been accepted. The situation escalated when the player’s account was blocked. Despite our team’s efforts to mediate and extend the complaint’s timer, the player did not respond to our messages, leading to the rejection of the complaint. In this review of 1xBet Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. AstroPay offers a cashback of 1% for players who deposit over 5,000 EUR/USD into their AstroPay accounts and use it for online gaming transactions.
Player’s account suspended due to verification complications.
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Player’s winnings have been confiscated.
The issue was resolved after the player submitted multiple documents. Despite going online, 1xbet has more than 1 thousand offline offices for receiving bets. The number of registered users on the company’s website has exceeded 500 thousand people. This bookmaker works not only with existing https://sugar-rush1000.com/, but also with potential customers.
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Despite providing official bank transaction records, customer support claimed there was insufficient data to resolve the issue. The complaint was rejected because the player did not respond to our messages and questions, preventing further investigation. The player from Chile faced account verification issues with 1xbet, which had requested a statement linked to his phone number. Despite providing all possible bank exports, Astropay informed him they could not issue such statements. Consequently, 1xbet refused to take further actions without the requested files, and he was unable to withdraw $2600. We were unable to investigate further, and the complaint was rejected due to the player’s lack of response.
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The player from Brazil has been accused of opening multiple accounts. However, after gathering the necessary information from all involved, the complaint was closed as “rejected” because the player’s issue concerns sports betting and accusations related to it. The player from Myanmar is facing issues with 1xbet, which closed his account and hasn’t refunded his deposits yet, although he provided multiple documents to prove his identity.
‘Lucky Day’ is a series of different promo offers, few of which are offered every day, whereas the other ones are offered only on specific days of the week. Never bet there, they are scammers blocking accounts and your money won ‘t be returned. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. The player from Mexico has been trying to withdraw his winnings, but he keeps receiving an error message.
The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved. The player requested a withdrawal that was supposed to be sent to his PayPal account. Later on, the PayPal had closed the player’s account with them claiming that he had used fake accounts to receive the money from. The player from Argentina has difficulty withdrawing his winnings of 80 USD. After complying with the betting requirements, the casino is asking for documents.
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The casino claims that the personal data he entered in the casino profile does not match the data from the documents. The player from Uganda began losing consistently on a specific game at 1xbet.ug, leading to a loss of $11,000, and he suspects that the game might be rigged. The player also mentions severe consequences of his gambling addiction including job loss, homelessness, and suicidal ideation. The player from Myanmar is having trouble with account restrictions because the casino is repeatedly requesting the same documents that were already sent.
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The player from Albania complains about withdrawal regulations and casino support. The player from France has requested a withdrawal five days ago. The player from Germany has been accused of opening multiple accounts. We ended up rejecting the complaint because the player stopped responding to our messages and questions. The player from Mexico has deposited money into casino account but the funds seem to be lost. We’ve rejected this complaint as per the player’s explicit request.
Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent. Our calculation of the casino’s Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. 1xBet Casino has an Above average Safety Index of 6.9, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Continue reading our 1xBet Casino review to find out more about this casino and determine if it’s the right fit for you.
When it comes to payment options, 1xbet and 4rabet offer a broad range of choices to their customers. 4rabet provides a variety of flexible payment methods, including debit/credit cards, bank transfers, e-wallet systems, and even cryptocurrencies such as Bitcoin. Moreover, 1xBet accepts more than 20 other international payment service providers, providing users with even more payment options.
Due to the fact that our forum only dealt with online casino complaints, we were unable to assist him further. However, we offered to provide him with a list of websites that might have been able to help with his sports betting issue. When it comes to comparing the odds offered by 4rabet and 1xBet, it can be challenging due to the extensive range of betting options available on each platform. However, there are several ways in which users can compare odds to ensure they receive the best value for their money.
In addition, it seems the issue is related to sports betting and breaching its rules and bonus abuse. The player from Chile had successfully deposited money, played, and initially conducted successful withdrawals until errors began to appear. The player had engaged in slots, live casino games, and sports betting. However, when the player began winning more than his deposit, the casino started requesting documents and blocked his withdrawals.
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Despite having provided the necessary documentation and having had her account previously validated, it was blocked again when she attempted to withdraw her $19,000 balance. She expressed frustration over the repeated verification process, especially as she was due to start military service. The casino maintained that a new verification process was necessary due to suspicions outlined in their regulations. The player was asked to cooperate with the casino’s security department and provide the requested screenshots for verification. We extended the complaint’s timer twice to allow more time for the player to respond, but she failed to do so. Consequently, we had to reject the complaint due to lack of further response from the player.
We attempted to gather more information from the player to proceed with the investigation but received no response. Consequently, the complaint was rejected due to a lack of communication from the player. Members of our casino review team contacted the casino’s representatives to learn how helpful, professional, and quick their responses are.
He also expressed his dissatisfaction with the casino services because when he requested account closure, the casino didn’t close his account advised him to make a bet. The player from Greece had his bonus winnings cancelled without further explanation. The player from Italy is experiencing difficulties withdrawing her winnings. ”SuhoiAleks” from Russia complained about verification issue and the fact that casino had confiscated his balance due to accusations of duplicate accounts. The player from Ukraine is dissatisfied with high unexpected fees.
The player from Argentina had a pending withdrawal at 1xbet casino. Despite having deposited successfully, he was then asked for verification documents, which he had sent, but hadn’t received a response after three days. We had asked the player to provide more details and documents to verify his identity.
The player’s account was closed and his winnings were confiscated due to an accusation of multiple account holdings. The casino then sent the player an email in which they promised to return his deposit. But in the complaint, they mentioned that the player had already withdrawn his deposit due to the fact that that the full amount of his withdrawal exceeded the full amount of his deposits. The mediator asked the casino to provide proof of these accusations and also did the player.
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Despite having provided multiple bank statements and even a video of the process of obtaining the statement, the casino continued to request more detailed information. After a lengthy back-and-forth, the casino’s Security Department decided to send new instructions to the player. Eventually, the player confirmed that the funds had been released from his account, resolving the issue.
There is a big quantity of matches starting from top leagues and ending with regional ones. Herewith many bookmakers can be jealous about the richness of action line because some bookies don’t have such extra bets at pre-match leagues. Herewith there is an excellent opportunity to bet on which event in the match will be the next – the kick from the gates, corner, out and so on so forth. It is a very interesting kind of the bets that you can try to play.
Consequently, we had to reject the complaint due to the player’s decision. The player from Brazil had experienced prolonged and repetitive document verification processes during his withdrawal request from the online casino. Despite his compliance, the casino had continually denied his withdrawals, leading to his frustration. However, after more than 10 days and with the assistance of our Complaints Team, the player’s account verification had finally been completed and he was able to withdraw his funds. The player had expressed dissatisfaction with the casino’s lengthy and bureaucratic KYC process, advising against its use. A player from Norway made multiple deposits to 1xBet that were deducted from his bank but were not credited to his account.
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However, they also have customer support in a range of other European languages including French, Spanish and Russian along with some Asian languages like Chinese, Japanese and Thai. As mentioned above, 1xBet is a BIG betting site, which means it can sometimes feel a bit cluttered. Finding your way around this huge game selection can be difficult and time-consuming.
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As a result, everyone who wants to bet on the go can do that without worrying that the site will use their personal information. One of the interesting things to keep in mind about 1xBet’s iOS app is that customers may have to change some of their App Store settings to get the app. For some reason, 1xBet’s product won’t appear in some countries, so keep that in mind. We understand that it is important to learn more about the security of this specific gambling app, which is why it’s time to share some of the things you must know. Players need only locate them using an internet search engine, via an official email from the operator, or by any other means, and copy and paste it into the correct field. What does let 1xBet down is that they have only one support email and one phone number for all languages, and no live chat option.
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The player from Ukraine has been blocked and his winnings confiscated without further explanation. The player from Argentina is struggling to withdraw from the casino due to a limited choice of payment methods. The player from Mexico is complaining about the two-factor authentification which is required when accessing the casino account. Browse all bonuses offered by 1xBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
According to the casino, the player failed their verification process. It happened when he won a big amount, €21,000 and the verification started. In the end, the player turned for the help of a Ukrainian lawyer who would help him get this issue resolved. The player claims that all his withdrawal requests were rejected. He tried the bank transfer which didn’t work, so he would like to use Payeer instead. Felipe, a player from Brazil, experienced a processing difficulty in the 1xBet Casino.